Frequently Asked Questions
Everything you need to know about our curated vintage collection.
How do you determine the condition of your vintage items?
Each piece at Vintage Closet of Kamali undergoes a rigorous inspection. We categorize items as Mint, Excellent, or Very Good, and any minor signs of wear are explicitly detailed in the product description.
What is your return policy for pre-loved clothing?
Due to the unique nature of vintage fashion, we accept returns within 14 days of delivery for store credit only, provided the security tag remains attached and the item is in its original condition.
How can I ensure the garment will fit me correctly?
Since vintage sizing varies significantly from modern standards, we provide exact measurements in inches for every garment. We recommend comparing these measurements to a similar item you already own.
How long will it take to receive my order?
Orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 10-21 business days depending on the destination.
Are all items professionally cleaned before shipping?
Yes, all items are professionally laundered or dry-cleaned using eco-friendly methods appropriate for the fabric's age and delicacy to ensure they arrive ready to wear.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.